Domestic (UK) Shipping Policy
Shipment processing time
All orders are processed within 3 business days, excluding weekends and holidays.
Shipping rates and delivery estimates
Shipment method
|
Estimated delivery time
|
Shipment cost
|
Royal Mail
|
3-5 business days
|
£2.99
|
Hermes
|
3-5 business days
|
£2.99
|
DPD
|
3-5 business days
|
£2.99
|
Shipment confirmation and order tracking
You will receive an email from ShippingStation confirming your order with tracking information.
Customs, duties, and taxes
Screwy is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Screwy is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
International Shipping Policy
We ship to most European and international destinations.
Returns Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@screwy.co.uk. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.